Special Announcement

Hail Adventurers!

Our latest release included an early release of the Halloween content for the next event, which resulted in confusion for some of you. We do apologize for any inconvenience this may have caused, but rest assured that we are excited to get our Halloween Event out to all of you in the coming week. We would also like to take the time to provide additional details on the following features and items you may have noticed in the game:

  • Magnus’s Mystery Crate: You have the opportunity to win the Waxy Beehive if you complete the Hall of Heroes: Legend of the Cursed Fog Window. The timer at the top of your Progress Bar menu indicates how long you have to collect the Mystery Crate Reward. If you do not collect it, the Crate will disappear and you will be unable to claim it.
    • Helpful Tips:
      • Send Magnus and Rafael to separate Places of Legend with the Hero for that particular area, which takes 3-8 hours (excluding the Well of Wishes) with as many Heroes as possible (i.e. Magnus or Rafael + Bluebelle for Fairy Falls, Butterfly Oracle, and Flower Tower, Magnus or Rafael + Yvette for the Dragon Ruin, Dragon’s Clutch, etc.).
      • Use Fast-Foot Spells to speed up the exploration time at Places of Legend. Be sure to send Fast-Foot Spells to your friends and Alliance Members, and maybe they will return the favor! If you would like a tutorial on how to use this feature, please view our official guide: Fast-Foot Spells
  • Hall of Heroes ‘Legend of the Cursed Fog’ Window: This Stained Glass Window is a permanent feature, which will not expire. However, you will be unable to claim the Waxy Beehive if you do not complete Magnus’ Mystery Crate before the timer expires.
  • The Squash Crop & Recipes: This new Crop and its Recipes were released early, which means some players were able to purchase the Resource from the Marketplace. The Squash Crop and Recipes will be available again once the Halloween Event is rolled out to all of you in the upcoming week.
  • The Traveling Hero: Fredric Paige, a ghostly Traveling Hero, will greatly increase your chances at Halloween Event items. Sometimes, he can even find Crowns! Please stay tuned for his release in the upcoming days.
  • The Halloween Event: Our next event will be a special Halloween edition, which will include crafting seasonal recipes for a chance of earning spooky prizes, such as Jack-o’-Lanterns! This event will be live to players in the upcoming week. If you would like to get an early look at this Event, please view our official guide: The Cursed Fog
  • The Pumpkin Patch: This seasonal item will become available once the Halloween goes live to all of you.
  • Candle Wax: Candle Wax is an Ingredient, which will be used in the upcoming Halloween Event.

 

We hope this additional information is useful and we would love your feedback! Comment below for a chance to win 40 Crowns!

 

Cheers,

ArcticF0xx – Community Lead
CastleVille Legends

New Release – October 17

CastleVille Legends - WillowWe’ve released a new update in the App Stores. Please see below for all of the details!

What’s new in version 3.3.115 (iOS), 3.3.383 (Android), and 3.3.1017 (Amazon)

  • Magnus’ Mystery Crate: Magnus is looking for stained glass shards to tell the tale of the Cursed Fog. Finding these shards will create a new window of lore in the Hall of Heroes, as well as unlock a special Mystery Crate! If you would like a tutorial on how to use Magnus’ Mystery Crate, please view the official guide: Magnus’ Mystery Crate

 

Click below to download the latest version and be sure to rate CastleVille Legends in the App Stores to let us know how we’re doing!

Apple Storehttp://zynga.tm/rxw (version 3.3.115)
Google Storehttp://zynga.tm/sy5 (version 3.3.383)
Amazon Storehttp://zynga.tm/h0P5 (version 3.3.1017)

 

We hope you enjoy our latest update. Share your thoughts and comments below and be automatically entered to win 40 Crowns!

 

PLAY ON FACEBOOK

 

Cheers,

ArcticF0xx – Community Lead
CastleVille Legends

Blame Rafael

CastleVille Legends - Blame Rafael

 

Hail Adventurers! Rafael would like to apologize for deviously hiding the Crowns in the Cat Tree and offer all of you the Hero, Thunderhoof for FREE over the next 7-days! Click below to get this Hero before the offer expires and be sure to share this post with your friends so they can, too! #BlameRafael

Note: If you already own Thunderhoof, please complete this form HERE, as the team would like to accommodate ALL of our Adventurers! 

 

PLAY ON FACEBOOK

 

Share your thoughts and comments below and be automatically entered to win 40 Crowns!

 

Cheers,

ArcticF0xx – Community Lead
CastleVille Legends

Rafael’s Courtship Event Rewards

Hail Adventurers! We’re sorry to hear you’re disappointed with Rafael’s Courtship Event. We know the 250 Crown Bonus was difficult for many players to earn, as it was a very rare and special reward. We looked into the feature and decided it was a little low ourselves. However, we’re changing this up a bit for the next Event so that the rewards are more valuable and the weekly bonus will be easier to get, which we hope all of you will be a lot happier about. Thank you for the feedback!

We’d love to hear your thoughts about the fourth Ingredients Order of Rafael’s Courtship Event. Click HERE to share your feedback about the final week in a quick survey.

 

Cheers,

ArcticF0xx – Community Lead
CastleVille Legends

New Release – September 19

CastleVille Legends - WillowWe’ve released a new update in the App Stores. Please see below for all of the details!

What’s new in version 3.2.108 (iOS), 3.2.364 (Android), and 3.2.1004 (Amazon)

  • Bug fixes and a dash of magic!

 

Click below to download the latest version and be sure to rate CastleVille Legends in the App Stores to let us know how we’re doing!

Apple Storehttp://zynga.tm/rxw (version 3.2.108)
Google Storehttp://zynga.tm/sy5 (version 3.2.364)
Amazon Storehttp://zynga.tm/h0P5 (version 3.2.1004)

 

We hope you enjoy our latest update. Share your thoughts and comments below and be automatically entered to win 40 Crowns!

 

PLAY ON FACEBOOK

 

Cheers,

ArcticF0xx – Community Lead
CastleVille Legends

Did not receive Rafael’s Courtship Event

CastleVille Legends - Did not receive Rafael's Courtship Event

 

We are aware that some players have not received Rafael’s Courtship Event. Rest assured, we’re here to help! If you’re experiencing this issue, please click below to complete the form, which will provide the team with the information they need in order to resolve this pesky bug. Be sure to forward this post to your friends so they can complete it, too!

 

COMPLETE FORM

Special Announcement

Hail Adventurers!

It has almost been one year since CastleVille Legends’ global launch and since then, we’ve had some great updates…and some areas where we can improve. Along the way, we’ve listened closely to your feedback and are actively working to improve your experience. Today, we’d like to take this time to reflect on our experiences with the game, acknowledge where we can do better, and share the exciting stuff to look forward to on this fantastical journey.

We know that as players you have choices about where you spend your time. We truly appreciate your patience and understanding during this past year. Over the next few upcoming releases, you will see some exciting changes coming to the game more frequently, which will also address your requests. We thank you for sticking with us so far, and we ask that you stick with us in the future, as the best is yet to come.

As many of you are aware, each week we host a new Suggestion Sunday Event, which many of you participate and share feedback on how we can improve your experience with the game. Rest assured, the team continuously takes these ideas and suggestions into consideration while developing new updates for CastleVille Legends. Now, we’d like to take this opportunity to provide updates on the top discussed requests and topics with each one of you:

  • Crashes: Crashes sometimes plague CastleVille Legends like the Dark Rift. Please know that we are committed to decreasing these instances for each update and we kindly ask for your continued patience while we address crash issues in the upcoming releases.

Additional Information: Devices have a limited amount of memory, and this memory is shared by all apps running on the device. If the device runs out of memory, it will shutdown apps until enough memory is freed. Unfortunately, this means the device can even shutdown the app (in this case, CastleVille Legends), which is requesting the memory. Until the next update goes out to help solve these issues, you can try shutting down your device, and then reload the CastleVille Legends app. In this case, it will have the most memory available to it and it will decrease the chances of crashing due to running out of memory.

Note: One thing we discovered is that crashes are more common on the iPhone 4, iPhone 4S, iPad Mini and iPad 2. If you experience a crash, please turn your device off for a few minutes, then turn it back on to reboot, and then reload the game. Following these steps should free up memory space for the game’s graphics to properly load on your device and/or tablet.

  • Expansions: Yes, there are new Expansions coming! More importantly, we want to make sure the game is stable. In order to do this, we’re taking the extra steps to ensure CastleVille Legends can support this new content. We hope you understand why this has taken more time than we originally had expected.
  • New Heroes: Similarly to Expansions, new Heroes will be making their way to the game!
  • Level 60 & 4 Million Max Caps: Stay tuned, as we are working towards increasing these caps over the upcoming weeks!
  • Liang: We know he was troublesome for a number of people, but we’ve negotiated a new agreement with him to make the Orders more reasonable from now on.
  • Facebook Connect: In this day and age, there is multitude of various mobile and tablet devices. What this means for us is that this feature will more than likely remain a work-in-progress before all issues have been squashed. Please continue to send us any imperative information (e.g. device, version number, platform, etc.) to Player Support so the team can include this with their research. Every bit of info helps!
  • Unable to send and/or receive Quick Spells: This issue is a little stickier than what we originally expected. We are indeed working to address this pesky bug in an upcoming release. Please keep in mind that it could take a few updates before it is completely resolved.
  • Lost Progress and/or Level Rollback: While we’ve addressed some of the rollback issues, there are some edge cases that remain, and we will continue to resolve on a case-by-case basis. Unfortunately, there is no fix-all solution, as Internet connectivity and other factors with Zynga’s Network can cause progression loss. If you’ve experienced a rollback, please view the troubleshooting steps to help get your game back up and running: Rollback Issues in CastleVille Legends
  • Other Issues: There are three bugs, which require the assistance of our Player Support Team in order to resolve the issue. Please see the list of these issues below and contact Player Support from HERE, and then click on the red “Get Help” button in the bottom right hand corner of the screen. Additionally, please be prepared to state what issue(s) you are currently experiencing while submitting a request for help.
  1. Inability to harvest (Resources, Buildings, etc.)
  2. Duplicate Buildings
  3. Heroes stuck in the ice

 

Now for the good stuff! To bring all of you up to our level of excitement about the future of CastleVille Legends, below is a little insight into some exciting features and content coming over the next few months:

  • Seasonal Events (expect to see some spooky stuff around Halloween!)
  • More Expansions!
  • Travelling heroes are coming to your kingdom! For a small price (Coin and/or Crown options), they’re happy to explore Places of Legend. Travelling heroes can find items that other Heroes cannot, so don’t let them pass you by once they are available!
  • A new set of Boosts, which will help give you a crafting edge!

 

Best,

ArcticF0xx – Community Lead
CastleVille Legends